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Case study: Mascha Taminiau, Director of Walibi Holland
Mascha Taminiau has been the Director of Walibi Holland, one of the most famous theme parks in the Netherlands, for over 16 years.
The challenge
As the person ultimately responsible for a popular theme park, Mascha faced a significant challenge: how could she organize her work more efficiently and make better use of her time? In the beginning, things behind the scenes were not always relaxed.
“I had too much work, too little time, and I just couldn’t find the right support.”
Why did you choose a Public Support Remote Assistant?
Mascha decided to try the support of Public Support Remote because the permanent presence of someone in the office could sometimes cause extra distraction. She was looking for someone who could support her, while simultaneously helping her to remain focused and work efficiently.
According to Mascha:
“An Executive Assistant in the office quickly becomes involved in matters that don’t actually belong to the core of the role. With Public Support Remote, the physical distance actually helped me and my EA to stay sharp and focus on what is truly important.”
The collaboration with Public Support Remote proved to be a real change for Mascha. She was able to delegate tasks with confidence, giving her more room for strategic issues and important decisions.
“My EA is friendly, but also persistent when necessary,” Mascha says. “And I never have to explain things twice.”
The results
The collaboration with her Public Support Remote Assistant has made a big difference for Mascha. She experiences less stress and can finally truly let go during holidays, knowing that her assistant is keeping a close watch on things.
“I notice that I have more peace of mind and can therefore focus better on important matters,” Mascha says. “For the first time in years, I was able to truly let go of my work during my holidays because I knew my EA was filtering and handling incoming matters.”
Because daily operations are well-organized, Mascha has gained more space to focus on what is truly important and can enjoy her free time without worrying about her work.
“I notice that I have more peace of mind and can therefore focus better on important matters.” And for the first time in years, I was able to truly let go of my work during my holidays because I knew my EA was filtering and handling incoming matters.”
Curious how Public Support Remote can support your organization with flexible remote Executive Assistants? Please contact us.
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