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Consultancy

Together with you, our advisory team identifies the capacity and quality required to take the next step. Thanks to our specialized trainers and coaches, we provide exactly the support that fits your organization and ambition.
Sometimes there is a need for strategic oversight, and sometimes simply for immediately deployable brainpower. We offer a complete approach: from a clear initial analysis to the actual implementation in practice.
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A well-functioning secretariat makes the difference in your organization. At the same time, support teams in the public sector are increasingly under pressure. There is more work, expectations are changing, and digitalization is transforming processes. This sometimes demands a great deal from individuals and from the organization as a whole.

In practice, there is often little room to reflect on development, even though that is precisely what helps to regain oversight and confidence. With professional advice, coaching, and training, you provide support staff with stability and concrete tools they can use to move forward immediately.

Sometimes a secretariat functions slightly less effectively than you would like. With coaching and training, your people receive the tools and guidance they need to reach their full potential. Our advisory and coaching trajectories are utilized for:

  • a need for professionalization and in-depth expertise;
  • tensions in collaboration or communication;
  • teams that struggle with prioritizing and maintaining oversight;
  • increasing workload or long-term peak loads;
  • changes in roles, tasks, or organizational structure;
  • situations where talented employees are at risk of getting stuck.

Are you looking for advice or guidance for a support team? It is important that this guidance fits your people and organization well. At Public Support, you can find professional guidance for both the public and private sectors. We support, among others:

  • management assistants;

  • executive secretaries and board secretaries;

  • PMOs and project support officers;

  • complete secretariats and support teams;

  • managers who want to improve the functioning of their support team.

Management training, management advice, and executive coaching can also be part of the trajectory when the situation requires it.

With advice, coaching, and training for support teams, you strengthen individual skills while also helping the rest of the organization move forward. You will notice this through, for example:

  • increased ownership and self-confidence within the team;

  • clearer division of roles and better collaboration;

  • more effective support for management and the board;

  • less tension and miscommunication;

  • greater job satisfaction and engagement;

  • better guidance from managers.

In practice, we see that teams function better when they feel seen and supported. Good people rarely leave because of the work itself, but they do when guidance or leadership falls short. With targeted advice, coaching, and training, we strengthen that foundation and empower teams once again.

At Public Support, we understand the dynamics of the public sector like no other. For more than 16 years, we have been strengthening secretariats and support teams at public and private organizations in a personal, committed way. In doing so, we look not only at processes or systems but specifically at the people doing the work. What are their talents and where do their ambitions lie? By putting people first, energy returns to the team, ensuring your secretariat regains the position it deserves.

How it works
We start with an introductory meeting without obligation and a sharp assessment of the requirements. Within a few weeks, we go through four concrete steps: an intake, interviews and scans, an analysis, and a proposal with a clear route to results. Everything is aimed at strengthening your people and improving collaboration within your secretariat. This is what you can expect from us:

  • in-depth knowledge of secretarial and project support;
  • guidance by professionals who also have experience in the public context;
  • customized coaching and training;
  • attention to the individual, team, and organization;
  • sustainable development instead of quick fixes.

We work with a network of experienced trainers, coaches, and advisors—professionals who come from the support profession themselves. They understand what happens in a secretariat and are trained in guiding, coaching, and creating momentum.

Training and coaching programs for support professionals
Every organization is different, and every support team has different development needs. That is why we tailor our services to your organization’s goals. Do you want to strengthen communication, increase ownership within the team, improve collaboration, clarify roles, or work more effectively? Together, we will design a program that fits. Our services range from individual coaching and workplace coaching to team training and comprehensive development programs. Examples include:

  • The difficult conversation
  • Personal leadership
  • Assertive and effective organizing
  • Grammar & Spelling
  • DISC
  • Cybersecurity awareness
  • Up-to-date scan of the secretariat

All training courses are modular and can be customized, so they contribute directly to the growth of your people and teams. Whether it concerns strengthening communication, role perception, team dynamics, or personal effectiveness: we focus on sustainable results and a strong secretariat that is prepared for the future.

Request advice, coaching, or training for your secretariat?
Would you like to strengthen your support team with coaching or training? Or are you looking for guidance to further develop collaboration, leadership, and craftsmanship within the secretariat? We would be happy to think along with you.

If you have capacity needs, we can support you in the following roles

Interim communication specialist

Helping organizations communicate clearly and effectively, both internally and externally.
View this role

Interim secretary

Supports the board in decision-making and communication.
View this role

Interim Project Secretary

Provides structure, monitors planning, and ensures cohesion.
View this role

Executive Assistant

Maintains oversight, manages priorities, and ensures everything runs smoothly.
View this role

First contact with Public Support

As a client, you will initially meet one of our regional directors. They work regionally and are experts in the fields in which we operate. During this meeting, you will look together at the needs of your organization or team. We exclusively employ professionals on a permanent basis, allowing the regional director to act quickly.

Professionals who keep growing

Our interim professionals never stand still. Through our own Public Support Academy, we continue to develop knowledge and skills so that we can add value to your organization immediately. In our community, we share experiences and learn from each other. This way, you don’t just bring in a support staff member, but a professional who is always getting better at what they do.

Become a support professional

How can we help you?

Whether you are looking for information, advice, support, or an answer to any other question, we are ready to assist you.

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We will contact you within one business day

Success stories

Read how our support professionals bring peace of mind and structure to organizations.

“I found the contact with Cindy de Geus from Public Support to be very pleasant and professional. She listened carefully to my request and the expertise required. A good match was found quickly. In short, it was a great collaboration, and we will certainly contact Public Support again for any future needs.”
Melanie Meier
“Public Support is a reliable partner for us, providing temporary support in crucial positions within the organization. Public Support’s colleagues are professional and collaborative; they provide peace of mind and clarity for our executives and managers. In doing so, they truly make a difference.”
Province of Limburg
“We have been working with Public Support for years to our full satisfaction. In addition to the high-quality personnel they provide, I value the relationship with Cindy and Bea, among others, at least as much. They are helpful, flexible, and truly proactive in making things possible within the context of our needs. I therefore experience the collaboration with Public Support as a true partnership, the kind you would ideally want to have with all your suppliers.”We work with specialized tools for projects and have regular check-in calls. I find that I have more peace of mind, which allows me to focus better on important matters. For the first time in years, I was able to truly let go of work during my vacation, knowing that my executive assistant was filtering and handling incoming matters.
Sef Sweegers
”Ingrid made a difference from day one. She quickly understood our complex partnerships within a network organization and navigated effortlessly between different parties. As a result, she could be deployed broadly right away. Her combination of speed, insight, and a decisive, helpful approach was also noticed by colleagues: within two days, I heard people saying, ‘you can get so much work done.’ Ingrid brings not only results but also peace of mind and confidence in a dynamic environment.’’
De Nederlandse GGZ
“Public Support Search provided us with excellent guidance in the search for our new executive secretary. Their keen insight, personal approach, and meticulous selection process resulted in a perfect match. A professional and reliable partner.”
Ilona Azar de Vlieger
“At Public Support Search, they have an eye for the organization’s context and the best match with the people already working there. They fully facilitated the process and took care of everything for us. It was a meticulous process, and we were presented with a selection of excellent candidates. They provide a great deal of personal attention to both the candidates and to us as the client.”
Rianne Verweij
View all success stories

View other services

Interim

Temporary expertise enhancement through an interim professional

Interim

Temporary expertise enhancement through an interim professional

Remote

A flexible, data-driven subscription starting from 20 hours per month

Remote

A flexible, data-driven subscription starting from 20 hours per month

Search

Recruitment & selection of the appropriate support professional

Search

Recruitment & selection of the appropriate support professional

Reviews

It's a great organization to work for, with dedicated colleagues and an open culture.

It's a great organization to work for, with dedicated colleagues and an open culture. There's plenty of room for collaboration and personal development. What I especially appreciate is the understanding and support you receive as an employee. That, to me, makes Public Support an organization where people truly come first.
Anneke van der Lelie 3 months ago

Public Support has been an excellent employer in t...

Public Support has been an excellent employer in the eight-plus years I've had the privilege of working for this agency. I wouldn't want it any other way. The obvious things you can arrange for your employees are perfectly in place. You're given concrete, respectful, and regular recognition. And they always strive for improvement, communicating in a pleasant and transparent manner. A professional organization and a reliable partner.
Josée van den Heuvel 4 months ago

I've been working for Public Support for over two years.

I've been working for Public Support for over two years. You feel heard, seen, and supported, and the assignments are all interesting. You can quickly make a difference for the client, which is beneficial for both parties. Working with your heart has never felt so good, and there's plenty of room for development. I should have done it 10 years ago. Mona
Mona Krieger 4 months ago
Rated 5,0 out of 5 based on 33 reviews on Google Reviews

Who we make a difference for

Can you see yourself in this role?

Our directors are active by region and specialization, ensuring there is always someone who truly knows your organization.

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Become a support professional

Become part of our community and grow with us.

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