Consult
Together with you, our consultancy team identifies the capacity and expertise needed to take the next step. Thanks to our specialized trainers and coaches, we offer the exact support that fits your organization and ambition.
Sometimes there is a need for strategic oversight, sometimes for immediately deployable intellectual power. We offer a complete and tailor-made approach: from a clear analysis beforehand to practical implementation.
What is Consultancy at Public Support?
Public Support Consultancy is an advisory program for secretariats and support teams. We combine advice, coaching, and training into a trajectory that aligns with the specific situation of your team. Whether there is a need for a fresh perspective on the organization of the secretariat, guidance during a period of change, or targeted training to strengthen skills: we tailor our approach to what your organization needs.
Why seek advice for support teams?
A well-functioning secretariat makes the difference in your organization. Yet support teams are increasingly under pressure: the workload is increasing, expectations are changing, and digitalization is transforming the way we work. Think of a secretariat that suddenly takes on project-based work, or a team struggling with peak loads because a colleague is absent. Often there is little room to reflect on this, even though that is exactly what helps to regain oversight and confidence. With targeted advice, coaching, and training, we provide supporters with a sense of stability, so that workload and change do not lead to burnout, but to a stronger team.
Who we make a difference for
Our training courses
In addition to advice and coaching, we offer targeted training for secretariats, support teams, and managers. These include training courses such as:
- The difficult conversation
- Personal leadership
- Assertive and effective organizing
- DISC
- Cybersecurity awareness
- Workplace coaching
Each training course is modular and can be tailor-made to suit your team.
In these roles, our support professionals make the difference
Our professionals bring structure, clarity, and energy to every organization. Discover the roles where they make a real impact and where you might soon make a difference too.
Interim secretary
Interim secretary
Interim secretary
Interim secretary
Interim communication specialist
Interim secretary
How it works
We start with an introductory meeting without obligation and a sharp assessment of your needs. Within a few weeks, we go through four steps: intake, interviews and scans, analysis, and a proposal with a clear route to results. Every organization is different, so we tailor this process to your situation. You can count on in-depth knowledge of secretarial and project support, guidance by professionals with experience in the public context, and a focus on sustainable development rather than quick fixes.
When should you utilize coaching and training for secretariats?
Sometimes a secretariat functions slightly less effectively than you would like. With coaching and training, your people receive the tools and guidance they need to reach their full potential. Our advisory and coaching trajectories are utilized for:
- a need for professionalization and in-depth professional knowledge;
- tensions in collaboration or communication;
- teams that struggle with prioritizing and maintaining oversight;
- increasing workload or long-term peak loads;
- changes in roles, tasks, or organizational structure;
- situations where talented employees are at risk of getting stuck.
Who is an advisory trajectory suitable for?
Are you looking for advice or guidance for a support team? It is important that this guidance fits your people and organization well. At Public Support, you can find professional guidance for both the public and private sectors. We support, among others:
- management assistants;
- executive secretaries and board secretaries;
- PMOs and project support staff;
- complete secretariats and support teams;
- managers who want to improve the functioning of their support team.
Management training, management advice, and executive coaching can also be part of the trajectory when the situation requires it.
How consultancy works at Public Support
At Public Support, we understand organizational dynamics like no other. For almost 20 years, we have been strengthening secretariats and support teams at public and private organizations in a personal, committed way. In doing so, we do not just look at processes or systems, but specifically at the people doing the work. What are their talents and where does their ambition lie? By putting people first, energy returns to the team, so that your secretariat regains the position it deserves.
We work with a network of experienced trainers, coaches, and advisors—professionals who come from the support profession themselves. They understand what happens in a secretariat and are trained in guiding, coaching, and creating movement.
Our regional directors for consult
Success stories
Read how our support professionals bring peace and structure to organizations.
Curious about what we can do for you?
Make an appointment without obligation with one of our regional directors in your area
Professionals who keep growing
Our interim professionals never stand still. Through the Public Support Academy, they continue to develop their knowledge and skills, so they add value to your organization immediately. In our community, they share experiences and learn from each other. This way, you don’t just bring in a support person, but a professional who is constantly getting better at what they do.
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How can we help you?
Whether you are looking for information, advice, support, or an answer to another question, we are ready to help you further.
Do you see yourself doing this work?
Our directors are active by region and specialization, so there is always someone who truly knows your organization.
